Refund Policy

A: For Offline/Online Courses (Validity More Than 100 Days)

Time Frame	Deduction Percentage	Processing Time	Request Method	Refund Mode
Day 0 to Day 7	10% deduction	Processed within 30 working days	Only via email to info@levelupias.com	Same bank account used for payment
Day 8 to Day 30	50% deduction	Processed within 30 working days	Only via email to info@levelupias.com	Same bank account used for payment
After Day 30	No refund applicable	Not applicable	Not applicable	Not applicable

B: For Recorded Modules / Courses, Crash Courses, Test Series, and Short-Duration Courses (Validity Less Than 100 Days)

Time Frame	Deduction Percentage	Processing Time	Request Method	Refund Mode
Day 0 to Day 7	20% deduction	Processed within 30 working days	Only via email to info@levelupias.com	Same bank account used for payment
On or After Day 8	No refund applicable	Not applicable	Not applicable	Not applicable

NOTE: The deduction is based on the course fee, not the amount paid.

NOTE: If a student transfers from one course to another, they will not be eligible for a refund.

Procedure to Request a Refund

All refund requests must be submitted via email to info@levelupias.com with the following details:

1. Student’s Full Name
2. Course Name
3. Date of Enrolment
4. Reason for Requesting a Refund
5. Supporting Documents (if required)

NOTE 1: Refund requests made verbally, over the phone, on any social media or in person will NOT be valid or accepted.

NOTE 2: The refund request date will be considered as the date when all required documents are received by the Institute. Approved refunds will be processed within 30 working days after that.

NOTE 3: Only bonafide refund requests will be accepted. If any course material (videos, handouts, etc.) is accessed or downloaded with malafide intent, the refund request will be strictly denied.